I was impressed with your strategic scope, that is, your ability to view topics as a broad panorama and then focusing in on those critical bits of detail that colour and ultimately define the landscape. - Hollis Hopkins, D-code The report you presented at our May board meeting was a catalyst for our board of Directors to re-examine our mission statement and also to develop strategies to make this statement come alive. - Alan Redway, Chair, the Daily Bread Food Bank You saw our challenges immediately and made recommendations in our meeting that will take us in a completely new direction. I’ve met a lot of consultants and your recommendations were among the most strategic and creative. - Valerie Georgantas, Customer Contact Strategy Forum Brilliant, thoughtful and crazy. - Brad Martin, SmartServ